How to buy

1 Ordering

You can place orders through the website, but also by email, phone or fax. Placing an order through the website requires either registering an account using a valid email address or registration-free ordering which requires only the information required to complete the order. Registering makes subsequent purchases easier, as you do not need to enter your data again.

To order products, access the product page and input the desired quantity, as well as the desired characteristics of the product (size, material, color etc.) if needed. Click the “Add to cart” button for products whose price is displayed or the “Request price” button for products without a displayed price. The products will be added to the shopping cart. The cart can be accessed via the red button in the upper-right corner, next to the “Contact” button. If you would like to modify the ordered amount of a certain product or remove a product from the cart entirely, you can do so from the shopping cart page, followed by a click on the “Update cart” button. You can also enter any discount coupons here if you have them.

After choosing the desired products, click the “Go to checkout” button in the shopping cart and you will reach the checkout page. Here you can input the delivery and billing information, the customer type (person or company) and the desired payment and shipping options. You will receive confirmation emails upon placing the order and after it has been processed. If your order contains products without a displayed price, you will receive an email with our price offer. We offer discounts depending on the value of the order. Following the confirmation of our emailed offer, the products will be prepared for pick-up or delivery to your desired address.

2 Payment

Payment of orders can be made as follows:

Bank transfer

We will issue a pro-forma invoice, based on which you can transfer the payment directly to our bank account. The delivery/pick-up will be done immediately after payment confirmation from the bank.

Cash

You can pay in cash upon delivery/pick-up of products.

Cheque or promissory note

You can pay via cheque or promissory note upon delivery/pick-up of products. We accept cheques and promissory notes issued by Romania-based banks only.

3 Receiving the products

The products can be sent to your desired address or picked up from our warehouse in Bucharest, Drumul Între Tarlale Street, no. 41-45, Sector 3. Shipping will be made via courier or our own vehicle fleet. Shipping costs depend on order value and they will be communicated after the order has been placed.


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